Reference

Terms That Govern Your xt66 Account

These terms set out exactly what you agree to when you open and use an xt66 account — covering deposits through bKash, Nagad, and Rocket, how withdrawals are processed, and what we expect from both sides.

bKash, Nagad, Rocket acceptedAccount holder rules applyEligibility by local lawOne account per personEnglish terms, Bangladesh context
xt66 Terms That Govern Your xt66 Account
TERMS CONTACT PATHS

Ask Us About These Terms

If any part of these terms is unclear — whether it is about a bKash deposit that needs clarifying, a withdrawal hold, or an account action you do not recognise — reach our support team directly. We handle terms-related queries through the channels below, and we aim to respond with a clear, specific answer rather than a form reply.

Team online

Live Chat

Reach us through the live chat window in your account for terms questions, deposit disputes, or withdrawal holds. We reply in English and handle bKash and Nagad cases directly.

Email Support

Send a detailed terms query to our support email if you need a written record. Include your account reference and the specific clause or transaction you are asking about.

Account Help Centre

Your account dashboard includes a help section where you can raise a formal terms dispute, check the status of a flagged transaction, or request a copy of your account activity.

HOW WE HANDLE COMPLIANCE

Our Obligations Under These Terms

These terms are not one-sided. We set out what you must do, and we hold ourselves to the same document. Below is how we handle the four areas that matter most to account holders in Bangladesh — data, wallet security, account activity, and the process for raising a formal concern.

Account Data Handling

We collect only the data needed to run your account — your contact details, wallet identifiers like your bKash or Nagad number, and transaction history. We do not sell this data.

Wallet and Payment Security

Every bKash, Nagad, and Rocket transaction on your account is logged with a timestamp and reference. If a payment is disputed, we pull that record and share it with you during the review.

Account Activity and Retention

We keep account records for as long as your account is active and for the period required after closure. You can request a summary of your transaction history by contacting support with your account reference.

Raising a Formal Concern

If you believe we have breached these terms, raise a formal complaint through live chat or email. We will acknowledge it, investigate, and respond with our findings — not a template reply.

Your Questions About These Terms

The questions below come from real account holders asking about how these terms apply to their situation — wallet deposits, account holds, and what to do when something does not match what these terms say.

Yes. Every deposit method — bKash, Nagad, or Rocket — falls under the same account terms. The wallet you use does not change your obligations or your rights under this document.

No. We notify you through your registered account before material changes take effect. If you continue using the account after that notice, you are agreeing to the updated terms.

We may suspend or close the account pending a review. If funds are involved — for example, a disputed bKash withdrawal — we hold those until the review concludes and document every step.

These terms cannot override local law. Whether you can access xt66 depends on the rules in your region. If online gaming is restricted where you are, these terms do not grant access rights.

Contact support through live chat or email with your account reference. We will send you the version of the terms that was active when you opened your account, in plain English.

Using another person's bKash or Nagad wallet, chargebacks without contacting us first, or depositing through a method not listed in your account settings are all considered payment-related breaches.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.